Privacy Policy - BasicBlock
Privacy Policy
BASICBLOCK PRIVACY POLICY
BasicBlock Inc. ("BasicBlock", "our" or "We") respects your privacy and commits to protecting it through our compliance with the following Privacy Policy (the "Policy"). The purpose of this Policy is to inform you of what information we may collect or you may provide, how it may be used, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies to information we collect:
- On the Basicblock.io (the "Website");
- Through the BasicBlock carrier app on Android and iPhone and desktop applications you download (collectively, the "App"); and
- In email, text, and other electronic messages between you and BasicBlock.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by BasicBlock or any third party; or
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our Website and do not download, register with, or use the App. By accessing or using this Website or downloading, registering with, or using the App, you agree to this Policy. This Policy may change from time to time. Your continued use of the Website or the App after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
- INFORMATION WE COLLECT
We collect several types of information from and about users of our Website and when you download, register with, or use the App, including information:- By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline ("Personal Information");
- That is about you but individually does not identify you; and/or
- About your internet connection, the equipment you use to access our Website or App, and usage details.
Information You Provide for Us
You may provide your information in the following ways:
- Information You Submit to the App or the Website: We may collect Personal Information from you such as your name or email address and details of transactions you carry out through the App or the Website and of the fulfillment of your orders. For example, you may be required to provide financial information before placing an order through the App or the Website, and you may voluntarily submit information to the Website or App by leaving a comment, subscribing to a newsletter, or submitting a contact form. In addition, we may ask you to create a user profile, which would allow you to create a username and password. We will store the username, but your password will not be visible in our records.
- Information You Directly Submit to Us: This includes records and copies of your correspondence (including email addresses and phone numbers) if you contact us, and your responses to surveys that we might ask you to complete for research purposes.
- Information We Collect from Others: We may receive information about you from other sources. For example, if you use a third-party software to access the Website or App, they may transfer information to us for fulfillment.
INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES
The Website
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may only contain statistical data and unlikely include Personal Information, but we may maintain or associate it with Personal Information we collect in other ways or receive from third parties. This helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Web Beacons: Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit BasicBlock to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation.
The App
When you download, access, and use the App, it may use technology to automatically collect:
- Usage Details: When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, logs, and other communication data and the resources that you access and use on or through the App.
- Device Information: We may collect information about your mobile device and internet connection, including the device’s unique device identifier, operating system, browser type, mobile network information, and the device’s telephone number.
- Stored Information and Files: The App may access metadata and other information associated with files stored on your device.
If you do not want us to collect this information you may opt out at any time via your operating systems’ setting feature.
Other technologies we use for automatic information collection may include:
- Cookies: We may log information using cookies, which are small data files stored on your browser by the App.
- Other Automatically-Collected Technologies: We automatically collect certain information about you and the device with which you access the App.
Disable Automatic Data Collection Technologies
You may, at any time, prevent the setting of cookies, by using a corresponding setting of your internet browser. However, if users deactivate the setting of cookies in your Internet browser, not all functions of the App or the Website may be entirely usable.
- WAYS YOUR INFORMATION MAY BE USED
We may use the information collected in the following ways:
- To operate and maintain the Website and the App;
- To create your account, identify you as a user of the Website or the App, and customize the Website or the App for your account;
- To provide you with information, products, or services that you request from us;
- To send you promotional information, such as newsletters;
- To respond to your comments or inquiries;
- To provide you with user support;
- To process payment for purchases you make through the App and Website;
- To protect against unauthorized or illegal activity; or
- To fulfill any other purpose for which you provide it.
We may also disclose your Personal Information:
- To comply with any court order, law, or legal process.
- To enforce or apply our terms of use and other agreements.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of BasicBlock, our customers, or others.
THIRD-PARTY USE OF PERSONAL INFORMATION
We may share your information with third parties when you explicitly authorize us to share your information. Additionally, the App and Website may use third-party service providers for various aspects of the App and Website. Each third-party service provider’s use of your Personal Information is dictated by their respective privacy policies.ANONYMOUS DATA
From time to time, we may use anonymous data, which does not identify you alone. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses.INFORMATION VISIBLE TO THE PUBLIC
If you create a user profile on the Website and/or App or leave a comment, certain information may be publicly visible.ADVERTISING
Retargeting Ads: The App and/or Website may engage in remarketing efforts with third-party companies. Sponsored Content Tracking Pixels: This App may engage in sponsored campaigns with various influencer networks, brands, and agencies. Affiliate Program Participation: The App and/or Website may engage in affiliate marketing, which is done by embedding tracking links into the App and/or Website.RIGHTS RELATED TO YOUR PERSONAL INFORMATION
- Opt-out– You may opt-out of future email communications and sale of information.
SENSITIVE PERSONAL INFORMATION
At no time should you submit sensitive Personal Information to the App or Website.CHILDREN’S INFORMATION
Our Website and the App do not knowingly collect any Personal Information from children under the age of 16.DATA SECURITY
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access.CHANGE TO OUR PRIVACY POLICY
We may update our Policy from time to time.CONTACT INFORMATION
At any time, please contact us at support@basicblock.io for questions related to this Policy.